Terms of use
Last updated: October 4, 20261. Purpose
These terms of use govern access to and use of the Lyane service, customer relationship management software available online.
2. Access to the service
The service is available to anyone with an account. [Company name] strives to ensure continuous access, without being able to guarantee it during maintenance or incidents.
3. Account and credentials
Users are responsible for keeping their credentials confidential and for any action carried out from their account.
4. Spaces, roles and groups
The administrators of a space define its members, groups and their permissions. They are responsible for the access they grant.
5. Data entered
Data recorded in a space belongs to its holder. [Company name] processes it solely to provide the service, as a processor within the meaning of the GDPR.
6. Artificial intelligence features
Assisted setup analyses the public pages of the website entered by the user. The suggestions generated are indicative and must be approved by the user.
7. Acceptable use
Users undertake not to use the service for unlawful purposes, in particular for unsolicited prospecting in breach of applicable regulations.
8. Intellectual property
The software, its interface and the Lyane brand remain the exclusive property of [Company name].
9. Liability
[Company name] is bound by an obligation of means. It cannot be held liable for decisions made on the basis of the service’s content or suggestions.
10. Changes to these terms
These terms may change. Users are informed of any substantial change at least 30 days before it takes effect.
11. Governing law
These terms are governed by French law. Any dispute falls within the jurisdiction of the competent courts of [city]. This English version is a translation; the French version prevails.